Whilst we are based in the UK we also serve customers in Europe and beyond. We ship worldwide from Azerbaijan to New Zealand!
All UK deliveries incur a flat rate fee of £3.00 towards shipping and packaging regardless of the size of your order. Shop as little or as much as you like! Smaller parcels will be sent using Royal Mail. We use a selection of carefully chosen courier companies for larger parcels. Where possible we provide tracking information so that you can track your parcel.
Items are dispatched within 2 working days. You can thereafter typically expect your items to be delivered within 5 working days of your order being placed. You will receive a confirmation of the dispatch to the email address you supplied at our checkout.
Please read our Terms and Conditions and returns policy – in particular what you should do if your items are not in a satisfactory condition on delivery.
We are happy to ship to anywhere in the world. For shipping purposes we broadly divide our wonderful blue planet into Europe and Rest of the World.
International Shipping Costs for parcels up to 2kg:
Examples of prices, note these are examples only! They are created to give you an idea of the postage cost. If you see one like yours, go ahead and make your purchase. If you do not see your product combination here please contact us and we will tell you which postage band to use. Drop us a line here: firstname.lastname@example.org. You can buy any combination of products you like – we do not want to stop you!
|Weight up to and including||Europe||Rest of the World||Examples of products|
|Band A: up to 250 g||£3.50||£5:00||2 x any sized mug/cup or 1 x sugar bowl or 1 x bowl with lid|
|Band B: up to 500 g||£5.00||£7:70||3 x any sized mug/cup, or 2 x sugar bowl, or 2 x bowl with a lid, or 1 x coffee pot, or 1 x tea pot, or 1 x colander, or 1 x jug. Email us your shopping list and we will work out the price|
|Band C: up to 1 kg||£7.70||£12:50||Email us your shopping list and we will work out the price|
|Band D: up to 1.5kg||£10.50||Contact us for the best courier quote||Email us your shopping list and we will work out the price|
|Band E: up to 2 kg||£13.50||Contact us for the best courier quote||Email us your shopping list and we will work out the price|
|Band F: over 2 kg||Contact us for the best courier quote||Contact us for the best courier quote||Email us your shopping list and we will work out the price|
International Shipping Costs for parcels over 2 kg:
When you love our enamel products as much as we do it makes perfect sense to go LARGE and buy more. In our experience international courier companies quote very good prices for parcels over 2 kg. Increasingly we are seeing amazingly good value shipping quotes to the US and to Northern Europe.
We love a good challenge! Please email us the list of the products that you are thinking of buying and we will research the best international courier quote for you. Please contact us at email@example.com to discuss your exact requirements.
International delivery can take up to 10 working days from when your order is placed. If you order products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Terms and Conditions
For our Term and Conditions, Click here
Returns PolicyFor our Returns Policy, Click here